Dear Sirs,
I am writing to complain about the gift I
ordered three weeks ago because I am deeply convinced your advertisement is
misleading.
Firstly, the message I chose was not the one
the figure had, in fact the message it has was a love message but the gift was
for my teacher, it was a very embarrassing situation and I had to give
thousands of explanations.
Besides, your compromise was you were going to
deliver it last tuesday, but as I pointed out above, it took three weeks; I
explained to the seller it was a birthday present, so I needed it was delivered
in a very specific date.
Furthermore, my wish was it were in just a
piece, but my teacher let me know that when he received it, it was cracked.
As you can realize, I am pretty disappointed. I
feel I am entitled to get back my money as a guarantee that you promised in the
advertisement. Additionally an apology for the situation I was involved.
Yours faithfully,
Carlos Alberto Vinazco Orduz
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